FAQ
Go ahead, wash and dry your Neon Bandits.
Our goal is to get you your order as quickly and as painlessly as possible. If there’s some sort of snafu, we’ll be sure to keep you in the loop.
Questions? Comments? Want to date? Email info@neonbandits.com and we will do our best to get back to you in a jiffy.
You want to order socks on socks on socks? Us too. Email Sammy@neonbandits.com and home-girl will see what she can do.
You want to sell Neon Bandits in your store? You just made us blush, a little. Email Sammy@neonbandits.com.
Don’t like them? Don’t tell us…
Just kidding! Neon Bandits will accept returns within 15 days of the customer (that’s you…) receiving the product. All items being returned must be in unused condition with the tags still applied to them. Any item being returned without tags will not be refunded.
The buyer will incur all shipping costs associated with sending the product back to Neon Bandits. Once the item is returned, the buyer will not be refunded for any original shipping costs. Additionally, customers will be charged a 25% restocking fee. When returning an item please include a brief explanatory note which includes your name, order number and any reason for the return / exchange.
We do not take any responsibility for an item lost during the return shipping.
Do you make custom socks?
Yup, we sure do. If you are interested in working with us to create a custom sock please email info@neonbandits.com and we can hook you up with the details!